FAQ

About Hedy

What is Hedy?

Hedy is a remote hiring platform connecting companies with top-tier, deeply vetted software engineers from the subcontinent and Southeast Asia. For now, we are focused intently on serving the Australian market; however, we have global aspirations, including the UK, Singapore, the Middle East, and more.

How does it work?

The Hedy process is simple and effective:

  1. You define the role: Craft the ideal job profile.
  2. We invite you to interview top candidates: Our rigorous vetting and assessment process ensure you only meet high-quality engineers. We deeply vet technical skills, EQ, and language.
  3. Welcome your new team member: We handle contracts, compliance, payroll, and onboarding support to remove all the hassle and complexity from hiring abroad.

What are the benefits of engaging off-shore developers?

There is an immense shortage of tech talent across developed economies.

Hedy addresses this issue directly by providing clients with direct access to the best, deeply vetted engineers from vast talent pools, including Pakistan, Vietnam, Indonesia, and the Philippines.

This results in significant payroll cost reductions, potentially up to 70%, while rapidly scaling up tech capabilities.

Why is there a growing shortage of tech talent in Australia?

The growing shortage of tech talent in Australia is due to several key factors:

  1. Limited access to top tech talent: Companies, both large and small, face challenges in accessing top tech talent across various skills and roles.
  2. No reliable pipeline: The pipeline of onshore talent is shrinking, with only 7,000 tech graduates emerging from Australian universities each year, while the demand stands at 70,000.
  3. Higher payroll costs: Australian tech salaries have increased by 50% since 2021, adding to the challenges of attracting and retaining talent.
  4. High turnover rate and costs: Replacing an engineer can cost over $25,000, along with significant time and resources spent on vetting and hiring new talent.

How is Hedy solving the problem of tech talent shortage?

Hedy is addressing the tech talent shortage by offering a solution that allows Australian companies to:

  1. Hire the world's best remote tech talent and teams: Hedy provides access to highly qualified offshore developers who have been deeply vetted, ensuring that companies can tap into a global pool of top tech talent.
  2. Save at least 50% on payroll and related costs: By leveraging Hedy's services, Australian companies can significantly reduce their payroll and related expenses while still securing top-tier tech professionals.
  3. Choose between hiring individuals or entire teams: Hedy offers the flexibility to hire individual tech experts or entire teams. This allows companies to meet their specific needs and seamlessly integrate new talent into their projects.
  4. Focus on work while Hedy manages onboarding, admin, payroll, and related tasks: Hedy takes care of the administrative aspects of hiring and managing offshore tech talent, allowing Australian companies to concentrate on their core work without the hassle and complexity of handling these tasks themselves.

In summary, Hedy provides a comprehensive solution to the tech talent shortage problem in Australia, making it easier and more cost-effective for companies to access highly skilled tech professionals from around the world.

Why should we choose Hedy? What is your USP?

There are several compelling reasons to choose Hedy as your preferred tech talent partner. Our Unique Selling Proposition (USP) revolves around our customer-centric approach and commitment to delivering exceptional value:

  1. We are obsessed with Customer Success: At Hedy, our foremost priority is the success of our customers. We are genuinely obsessed with ensuring that our clients achieve their goals and objectives. This commitment is ingrained in every aspect of our operations, from talent acquisition to project delivery.
  2. Local Company with a Global Reach: While we are based in Australia, our reach extends far beyond borders. We have a global presence, which means we can provide access to top-tier tech talent from around the world. Despite our global reach, we remain local and accessible to meet the diverse needs of our clients. You can count on us being just a phone call away, ensuring effective communication and support.
  3. Customer-Centric Approach: Unlike some of our competitors with varying business models and pricing structures, Hedy is unwaveringly customer-centric. We don't just provide solutions for our clients; we collaborate closely with them to build solutions that precisely align with their unique requirements. Our constant connection with customers enables us to stay attuned to market challenges and tailor our services accordingly.
  4. Balanced Cost-Efficiency and Quality: Hedy strikes the right balance between cost-efficiency and quality. We understand the importance of delivering value for your investment. Our competitive pricing ensures that you get the best possible return on your tech talent investment, without compromising on the quality of the talent we provide.
  5. Handpicked & Deeply Vetted Developers: Our Talent Network consists of over 7,000 handpicked and deeply vetted developers. We ensure that you have access to the best talent in the industry.
  6. Gender Diversity: We are proud to promote gender diversity in tech, with 30% representation of women in our talent pool, contributing to a more inclusive and innovative work environment.
  7. Preferred Partner Rates: When you partner with Hedy, you can benefit from up to a 50% reduction in payroll and related operating expenses through our preferred partner rates.

In summary, Hedy's USP lies in our unwavering commitment to customer success, our global reach, customer-centricity, competitive pricing, a diverse and deeply vetted talent pool, and significant cost savings. We aim to be your trusted partner in addressing tech talent needs and helping your organization thrive in the ever-evolving tech landscape.

Why the name Hedy?

The name "Hedy" holds a special significance for us, as it symbolizes our company's core values and aspirations. It originated from a casual conversation between our co-founders, George and Usman, who shared a vision of harnessing technology to unlock the vast untapped human potential across the globe. This shared ambition led to the creation of a pioneering framework aimed at connecting exceptional companies from developed nations with extraordinary talent from developing countries.

With the addition of co-founder Ben, the trio conceptualized and brought to life a distinctive remote tech staff augmentation service tailored specifically for Australian clients. This service set us apart from any other in the market, and it embodied our commitment to facilitating a global exchange of talent and expertise.

The choice of the name "Hedy" pays homage to the iconic Golden Age actress, Hedy Lamarr, who was not only a renowned film star but also a pioneering inventor. Hedy Lamarr's inventions include crucial contributions to WiFi, GPS, and Bluetooth technology. Inspired by her remarkable legacy, our founders saw "Hedy" as more than just a remote staffing platform. It became a symbol of the spirit to connect, innovate, and overcome barriers.

In the words of Hedy Lamarr herself, "Hope and curiosity about the future seemed better than guarantees. That's the way I was. The unknown was always so attractive to me... and still is."

For us, Hedy represents the hope for a future where talent knows no borders, where brilliance shines regardless of origins, and where we can all come together to achieve something extraordinary. So, why the name "Hedy"? It encapsulates our commitment to unlocking human potential and our belief in the power of innovation and collaboration, much like the iconic figure who inspired it.

About Our Services

What is your talent vetting or evaluation process?

Our talent vetting and evaluation process at Hedy is thorough and comprehensive:

  1. Deep vetting process: We conduct in-depth screenings and background checks to ensure that candidates have the necessary qualifications, experience, and expertise in their respective tech fields.
  2. Live technical assessments: Candidates undergo live technical assessments, allowing us to evaluate their practical skills and problem-solving abilities in real-world scenarios. This step ensures that they are not only theoretically qualified but also capable of delivering results.
  3. Language & communication tests: Effective communication is essential for successful collaboration. We assess candidates' language proficiency and communication skills to ensure they can effectively communicate and collaborate with our clients.
  4. Evaluation of IQ, EQ, and culture fit: We assess candidates' intelligence quotient (IQ) to gauge their cognitive abilities. Additionally, we evaluate their emotional intelligence (EQ) to determine their interpersonal and soft skills. Lastly, we assess their compatibility with the culture and values of our client organizations to ensure a harmonious fit within the team.

By employing this multi-faceted vetting and evaluation process, we can confidently match our clients with top-tier tech talent who not only possess the necessary technical skills but also align with the culture and values of their organizations.

What is your business model?

Our business model at Hedy revolves around a staff augmentation approach, and it is designed to simplify the process of hiring global tech talent for our clients. Here's a breakdown of our business model:

  1. Staff augmentation model: We offer a staff augmentation service, which means that we provide our clients with access to highly skilled tech professionals who work as an extension of their existing teams. This allows our clients to quickly scale up their tech capabilities without the overhead of traditional recruitment and employment processes.
  2. No recruitment fee: Unlike traditional recruitment agencies that charge hefty fees for finding and placing talent, Hedy operates without any recruitment fees. This means our clients can access our talent pool without incurring additional costs associated with recruitment.
  3. Direct contracting and payment to talent: We handle the contracting and payment processes directly with the talent we provide. This approach simplifies payroll and compliance matters for our clients, reducing the administrative burden and complexity of hiring global talent.
  4. Compliance and complexity reduction: Hedy's business model is centered around streamlining the hiring of global talent, making it more efficient and compliant. We handle various administrative tasks, including contracts, payroll, and compliance, so our clients can focus on their core business activities without getting bogged down in the complexities of international hiring.

In summary, our staff augmentation business model is designed to offer a cost-effective, hassle-free, and compliant solution for companies looking to access top tech talent globally, all while reducing the administrative burden associated with traditional hiring methods.

Do you hire individual Engineers or teams?

At Hedy, we offer flexibility in our hiring options to cater to the unique needs and preferences of our clients:

  1. Hire individuals working from their own workspace: This option is ideal for clients who prefer to have individual engineers working remotely from their own homes or locations of their choice. It allows these engineers to manage their own workspace, equipment, and internet setup, giving clients the flexibility to oversee remote workers while they work from their comfortable and familiar environments.
  2. Hire individual Engineers or teams: We also provide the flexibility to hire either individual engineers or entire teams, depending on our clients' project requirements and scale. Whether you need a single engineer to complement your existing team or an entire team to work on a specific project, we can tailor our hiring solutions to match your needs.
  3. Hire individuals or teams working from a managed workspace: For clients who prefer a more structured approach, we offer the option to hire individuals or teams that work from a supervised and managed workspace. In this setting, daily oversight, office infrastructure, equipment, and facilities are provided, ensuring a controlled and collaborative work environment.

Our goal is to accommodate a range of preferences and project requirements, providing clients with the flexibility to choose the most suitable option for their specific needs when hiring tech talent through Hedy.

What technical roles do you recruit for?

We recruit for a wide range of technical roles, covering both horizontals and verticals, including but not limited to:

  • Telecom
  • Financial Services
  • Healthcare
  • Tech
  • Energy
  • Retail
  • Education
  • and more

Within these industry verticals, we provide solutions and expertise in various technical domains, such as:

  • Application Engineering
  • Artificial Intelligence
  • CloudOps and DevOps
  • UI/UX
  • Mobility
  • Quality Assurance (QA)
  • Virtual Reality (VR)

We also cover all popular and in-demand roles across a spectrum of popular tech stacks as well as legacy and emerging technologies. Some of the roles we recruit for include:

  • Agile Coach
  • App Developer
  • Artificial Intelligence Engineer
  • Back-End Developer
  • Big Data Engineer
  • Blockchain Developer
  • Business Analyst
  • Cloud Engineer
  • Cloud Solutions Architect
  • Cybersecurity Analyst
  • Data Analysts
  • Data Engineer & Scientist
  • Database Administrator
  • DevOps Engineer
  • Embedded Systems Developer
  • Front-End Developer
  • Full Stack Developer
  • Game Developer
  • Internet of Things (IoT) Developer
  • IT Support Specialist
  • Machine Learning Engineer
  • Mobile Developer
  • Network Engineer
  • Project Manager
  • Quality Assurance Engineer
  • Robotics Engineer
  • Scrum Master
  • Security Engineer
  • Software Architect
  • Software Engineer
  • System Administrator
  • Technical Lead
  • Technical Project Manager
  • UX/UI & Web Developer
  • and more...

At Hedy, we have a comprehensive and diverse talent pool to meet your specific technical staffing needs, regardless of the technology stack or expertise required.

Tell me more about the candidates or talent that you have in your database?

Our candidate database at Hedy is a unique and exclusive resource designed to meet the specific needs of our clients. Here's more about the candidates or talent that we have in our database:

  1. Exclusive Database of Handpicked Tech Talent: We are deeply committed to building a community of the world's best Software Engineers. To ensure exclusivity and quality, we maintain a rigorous selection process. Less than 5% of the candidates we headhunt make it to the Hedy shortlist. This stringent selection guarantees that our clients secure top-tier talent for their teams, individuals who excel in their respective fields.
  2. Highly Qualified: Our candidates are highly qualified and thoroughly assessed. We evaluate talent based on a comprehensive set of criteria, including skills, experience, cognitive abilities (IQ), emotional intelligence (EQ), language proficiency, work-from-home setup, equipment, and internet connectivity. These assessments ensure that we identify and secure the best possible candidate who aligns with your specific requirements and standards.
  3. Customer-Centric: At Hedy, we prioritize emerging tech markets and headhunt the best talent in those markets. Our approach is quality-centric, not quantity-driven. We focus on delivering candidates who not only possess the right technical skills but also exhibit a commitment to excellence and a dedication to contributing to your organization's success.
  4. Target Talent Pool: Our candidate database is carefully curated to cater to a wide range of technical roles across various industries and sectors. Whether you require expertise in software development, AI, cybersecurity, or other tech domains, our talent pool is strategically targeted to meet your needs.

In summary, Hedy's candidate database is a testament to our commitment to excellence and customer satisfaction. It is a carefully selected and exclusive resource that guarantees access to the best tech talent in the world. We prioritize quality over quantity to ensure that our clients secure top-tier candidates who can drive their projects and initiatives to success.

Can you give me a detailed understanding of how the whole process works?

Crafting the perfect talent solution begins with a deep understanding of your company, its unique needs, and its overarching goals. Our process consists of five crucial steps:

1. Engage:
At Hedy, we begin by engaging with you, our valued client. This initial step is crucial as it helps us gain a comprehensive understanding of your organization, its culture, and the specific requirements of the role you're looking to fill. Our structured approach includes:

  • Meet with the Client: We initiate the process by meeting with you to discuss your company's goals and the particulars of the role you need to fill.
  • Develop a Role Profile: Once we have a clear understanding of your requirements, we craft a detailed role profile that outlines the skills, qualifications, and attributes needed in the ideal candidate.
  • Identify Target Candidates: Next, we leverage our extensive resources to identify potential candidates who align with your role profile.
  • Pinpoint Relevant Competencies: We go beyond just matching job titles; we pinpoint the specific competencies and experiences that make a candidate suitable for your organization.
  • Design a Tailored Search Method: Based on the identified competencies, we design a search strategy tailored to your unique needs and objectives.

2. Source:
Our dedicated research team swings into action to meticulously delve into the entire market to identify the best possible candidates. Our sourcing process includes:

  • Thorough Market Research: We conduct extensive research to define the candidate population, creating a comprehensive market map.
  • Candidate Outreach: We tap into our international network to approach potential candidates who match your requirements.
  • Advertising and Promotion: We launch and manage additional advertising campaigns to attract top talent.
  • Progress Updates: Throughout the sourcing phase, we keep you informed with regular feedback on our progress and activities. This transparent approach ensures that you are always in the loop regarding the search's status.

3. Assess:
Understanding that finding the right candidate goes beyond matching qualifications on paper, our comprehensive assessment process goes several steps further:

  • CV Screening: We meticulously review resumes to ensure that candidates meet the basic qualifications.
  • Language Proficiency Assessment: Through tele/video conferencing, we assess English language proficiency in detail.
  • Technical Competency Assessment: We conduct face-to-face interviews to evaluate candidates' technical competencies thoroughly.
  • Cognitive and Situational Judgment Tests: Our assessments include cognitive and situational judgment behavioral-based tests to gauge candidates' problem-solving and decision-making skills.
  • Reference Checks: We perform thorough reference checks to verify candidates' qualifications, work history, and suitability for the role.

This comprehensive assessment process ensures that the candidates we present not only possess the specific skills required for the role but also align seamlessly with your organization's broader cultural fit criteria. We take a holistic approach to matching the right candidate to the right role, ensuring a successful and lasting partnership.

4. Deliver:
Our commitment at Hedy extends beyond the offer stage as we value the cultivation of enduring professional relationships. We believe in a seamless onboarding process, offering dedicated support to both the new employee and the client. Our comprehensive services include:

  • Guiding candidates through the resignation process
  • Providing post-placement care to both parties
  • Managing payroll and benefits for the candidate
  • Conducting any additional assessments and verifications requested by our clients

It's our dedication to ensuring a smooth transition and continued success for all involved.

5. Support:
Beyond the initial placement, we continue to provide ongoing support. We are committed to fostering long-term relationships with our clients and candidates, offering assistance with any challenges that may arise during the tenure of the candidate. Whether it's addressing concerns, facilitating communication, or providing additional resources, we are here to support the success of both parties involved in the partnership. It's our way of ensuring a lasting and mutually beneficial relationship.